Refund Policy

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds/Store Credit  
We do not accept refunds 

DISCLAIMER: The consistency of our products may change due to extreme heat and/or cold weather. Dvnty Skincare, LLC has no control over the conditions during transit or delivery. Please understand that we cannot be responsible for melted or frozen products* 

You can always contact us for any questions at dvntyskincare@gmail.com